Here are some possible reasons for delivery delays:
Public holidays: There could be a bank holiday in the sending/receiving country, it might affect the delivery timeframes of your transfers.
High volume of requests: The beneficiary's bank may be experiencing a high volume of incoming payment requests.
Technical maintenance: There may be ongoing technical maintenance on the receiving provider's or bank's side.
Processing Speed: The receiving bank's processing speed may affect the transfer time.
Internal procedures: The recipient's bank may have internal procedures that require your recipient to provide additional documentation or details.
You can contact our Customer Service to clarify any possible reasons that we can see in our system.