Simply open the history of your Paysend transactions, select the transfer in question, and click on the 'Notify recipient' button. Please note that this button is typically generated within 1 business day. You will see the unique transaction code that needs to be shared with the recipient. Once the recipient has this code, they can visit a cash pickup point to receive the funds.
In case if you are unable to locate the unique transaction code from the 'Notify recipient' button after 1 business day has passed, please reach out to our Customer Support team, and we will provide you with a unique code to share with your recipient.