Please follow the instructions below to close a virtual or plastic Paysend card:
1. Open the Paysend app;
2. Go to the ‘Cards’ section;
3. Choose ‘Plastic’ or ‘Virtual’;
4. Tap the three dots in the upper right corner of the screen;
5. Press ‘Cancel card’;
6. Read the card cancellation terms and press 'Confirm & Cancel'.
Once you close the card, you won't be able to restore it. However, you will be able to open a new virtual or order a new plastic Paysend card.
If you don't want to cancel the card without being able to restore it, you may choose the 'Freeze temporarily' option.