Disputing transactions made using Paysend cards

• An unauthorized transaction was made using your card
• You didn’t receive the product or service you paid for
• You received a counterfeit item
• You paid using a different method (cash, another card, bank transfer) or were charged twice for the same item/service
• The ATM did not dispense cash or dispensed only part of the amount
• The merchant promised a refund, but it was not credited to your account
• The amount charged differs from the amount on the receipt/invoice
• A booking, subscription, or membership was canceled but you were still charged
• The product or service you received doesn’t match the merchant’s description or arrived damaged/defective
• Other cases