To pick up their money, your recipient can go to any location of the provider you select and will need to present the following at the pickup location:
- Pickup code
- Valid photo ID
While at the pickup location, the recipient will be required to fill out a short form and may also be asked to provide the following information:
- Company that was used to send the transfer (Paysend or the name of our partner, which will be communicated when you create the transfer)
- Name of the sender
- Amount of the transfer
- Purpose of transfer
To re-send the pickup code and other helpful information to your recipient:
- Log into Paysend
- In the transfers list, click the transfer you want to view the details for.
- Click "Notify recipient' link to view the details for your cash pickup transaction
- Share these details with your recipient!