General

Authorization & Sign-in

• Sign-in / Sign-up
• Forgot password / Access code
• OTP wasn't delivered
• Phone number change

General Questions

• Security and Regulations
• Paysend Bonus
• Funding my transfer with Paysend Bonus
• Promo Codes

How To...

• Confirm email address
• Ensure communications don’t go to spam
• Get a receipt
• Make a transfer with a card
• Verify my card to complete my transfer
• Keep your account safe from scammers

Account Cancellation

• Cancel my account

Getting Started

• About Paysend
• Paysend Benefits
• What age do I need to be to open a Paysend account

Registering and creating personal account

• How to sign up with Paysend on website
• Paysend mobile app

Invite codes and Promo codes

• What is the invite code
• How to use invite code
• How to use a promo code

Security

• Licenses and security certificates
• If you find suspicious activity in your account

Contact us

• How to file a complaint
• How to leave a feedback