To verify your address, you will need to provide a recently issued document where your name, full residential address, and the document issue date are indicated.
Prepare one of the documents:
- utility bill issued within the last 3 months
- bank statement issued within the last 3 months
- tenancy agreement for the current year
- mortgage statement for the last full year
- valid non-provisional driving license
- council tax bill for the current council tax year.
For more details, check out our article 'Quality requirements for bank statements and other verification documents'.
Share the document with us:
Once you have the necessary document, you may send it to us via email:
- Use kyc@paysend.com for the limit increase procedure.
- Use help@paysend.com for any other cases.
Please note that document requirements may vary depending on the registration country of your Paysend account.
Stay tuned for email updates:
Upon reviewing your data, we might request additional details. Check your inbox for updates, including the 'Spam' and 'Promo' folders.