If you spot unusual payment activity or find discrepancies in your transaction history, immediate action is essential.
Reach out to us directly for swift support:
- Email Us: for detailed assistance, email our Customer Support at cs@paysend.com. Please include all the relevant details, such as the date and amount of the transaction(s) and a brief description of the issue.
- Online Chat: for urgent help, our chat is available from your Paysend profile in our mobile app or on our website www.paysend.com.
Your security is our top priority. Whether it’s through email or online chat, we're here to help safeguard your account and address any concerns with the urgency they require.