Sending money to a previous recipient
If you want to send money to a previous recipient but are unsure if the details are correct, you can check the final details of the transfer on the Transfer Confirmation page. This confirmation page is the final stage of the transfer before you click 'Confirm and Send'. Here you will see the recipient's details and the final amount to be withdrawn, including the fee.
Checking details of previous transfers
If you want to check the details of previous transfers, you can download the transfer receipt. The receipt shows the available recipient details, such as the bank account number or part of a card number.
You can download a transfer receipt from the paysend.com website or the Paysend mobile app.
To do this, log in and go to Transfer History. Then select the transfer you are interested in, click on the three dots in the top right-hand corner and click on the 'Get receipt' option. You will be asked to enter the email address to which the receipt will be sent.
Privacy Policy
Please note that due to our privacy policy, Customer Service will not be able to disclose the details of your recipient. However, you can find all available information in your app or in the receipt.