Occasionally, we might need additional information to process transfers from your Paysend account. This is due to Paysend's obligations as a money-transferring service.
Paysend is a regulated financial institution, which means that we must adhere to the rules and procedures defined by local laws and financial regulators.
We understand that verification procedures may cause certain discomfort. However, we must abide by the industry standards to ensure safe and secure transfers through Paysend.