The payment was successful, and your transfer is on its way to the recipient. Please keep in mind that the recipient will need to pass the verification procedure set up by our local partner to be able to receive the transfers. Here's what they will need to do:
- Find the SMS message sent to the phone number you entered when making a transfer.
- Open the link from the SMS.
- Follow the instructions to complete the verification process.
Once the verification is complete, the recipient should get the money shortly. If the transfer is pending for too long, or the SMS message wasn't delivered, or there are other complications, please contact us via online chat or by emailing help@paysend.com.