Our team is already working hard to make another refund attempt.
If our second attempt is successful, you will see the refund status change shortly. Otherwise, we will reach out to you via email as soon as possible.
Please make sure that the email address in your Paysend profile is correct. You may also occasionally check your inbox, including the 'Spam' and 'Promo' folders, to look out for our email if the refund status doesn't change soon.