For us to accept your document, please make sure that:
- the document is fully within the frame including edges and corners;
- the photo is correctly exposed, there’s no glare, text and data must be clearly visible;
- there are no foreign objects in the frame (pin Etc) - do not cover parts of the document with your fingers or other objects;
- if the document is double-sided please send pictures of both sides;
- recommended file size - at least 500 Kb..
Make sure that watermarks (camera logos, capture dates) don't cover up any details or information on the document.
Please note that we don't accept screenshots.