Paysend is committed to maintaining high standards of security for your personal information and transfers.
We are authorized and regulated in the USA under Paysend’s own license in more than 40 states as a Money Transmitter, and in the remaining states, we operate as a service provider for our US bank partners.
Apart from this, Paysend is certified by VISA and Mastercard PCI DSS (Payment Card Industry Data Security Standard). Rest assured that uploading any requested documents or information through Paysend is safe.
If you are asked to provide additional information for verification, the most secure way to do it is through the automatic verification in the Paysend app. However, contacting us through online chat or emailing us at help@paysend.com is perfectly secure as well.