Verifying your source of income usually involves a short questionnaire and providing a bank statement that shows your income.
Prepare responses to the questionnaire:
- What is your income type? If applicable, please specify the name of the company where you are employed.
- What is your average income per month?
- What is your purpose of sending money through Paysend?
- How much do you expect to transfer through Paysend per month?
Get a bank statement:
To support the information given in response to the questionnaire, you will need to provide a bank statement for the period of the last 3 months. The document must contain:
- your full name
- income deposits
- Paysend transfers.
For more details, check out our article 'Quality requirements for bank statements and other verification documents'.
Share the information with us:
As soon as you are ready, send your questionnaire responses and the bank statement to us via email:
- Use kyc@paysend.com when increasing your limits.
- Use help@paysend.com for any other cases.
Stay tuned for email updates:
Upon reviewing your data, we might request additional details. Check your inbox for updates, including the 'Spam' and 'Promo' folders.