The safety of your personal details and transfers is our top priority. To make sure your data is secured, if you don't log into your account for a while or if you use a new device, we will ask you to confirm your date of birth.
Please make sure to enter the date of birth in the following format: DD.MM.YYYY
We couldn't verify your details
In case the date you enter doesn't match your profile details, you might see this error pop up. Don't worry, you'll have two more attempts after that (three attempts in total).
If you are having trouble verifying your birthday, do not hesitate to contact our Support team — we will be happy to help you out!