If you forgot your Paysend passcode to access the website, follow the steps below:
- As you log in and are asked to enter your passcode, click 'Forgot your passcode?'.
- Click 'Log in with security code' to reset your password.
- Enter your phone number and confirm login using an SMS code.
If you use Paysend app and need to reset the passcode, do the following:
- As you log in and are asked to enter your passcode, tap on 'Forgot?'.
- Tap on the 'Log out' button to reset your passcode.
- Enter your phone number and confirm login using an SMS code.
You will be prompted to set up a new passcode upon successful login.