Once a transfer is confirmed, it's not possible to change the amount or cancel it in most cases.
🔍 Always double-check the recipient's details before you press 'Confirm & Send'.
Manual Bank Transfer (the UK or EEA)
If you're using Manual Bank Transfer and entered the wrong amount, here's what happens:
✔️ If you haven't sent the funds yet:
- Go to 'Transfers' and select the relevant transfer.
- Tap 'Help & More' and choose 'Cancel transfer'.
📌 If you have already sent the incorrect amount:
- The transfer will be declined automatically after 3 business days.
- Once the status is updated, the funds will be returned to your bank account.
- Typically, it takes up to 3 business days.