The money is ready to be picked up. To collect cash in Lebanon, your recipient needs to follow the steps below:
- Install the Purpl app: The recipient will need to download and install the app of our local partner Purpl. They will get an SMS to the mobile number entered by you when making the transfer with a download link: they can either use the link in the SMS or find the app manually in the App Store or Google Play.
- Set up a Purpl account: To be able to receive cash in Lebanon, the recipient will need to create a Purpl account and pass the verification procedure by submitting a valid identification document and a selfie.
- Choose the pickup location: Once the account is set up, the recipient will need to find the incoming transfer and press 'Cashout' to select a cash pickup location they want to use to collect the money.
- Generate the security code: In their Purple account, the recipient will need to press 'View Security Code' on the transfer page to generate a code needed to withdraw the cash. Note that the code will be active for 60 minutes.
- Visit the pickup location: To collect the cash, the recipient will need to visit the location they chose for the pickup and find the 'Purpl transaction' option at the ATM. Then, they will need to enter the security code to receive the funds.