To make sure your recipient can collect their cash pickup transfer quickly and without issues, please check the following details before sending.
Avoid delays or rejection at the cash pickup location:
- The recipient’s full name must match the name on their valid ID exactly.
- Some cash pickup locations may have additional ID requirements.
- To pick up the money, your recipient will need to provide their valid ID and a transaction code.
Transaction code information:
- Once the transfer is processed, the transaction code will be generated in your Paysend account and sent to you via SMS.
- Share this code with your recipient so they can collect the funds.
Didn’t receive the code?
- Log in to your Paysend account.
- Select the relevant transfer.
- Press 'Notify your recipient' to generate and share the code.
The 'Notify your recipient' button usually appears within 1 business day after the payment is processed.
Where can the funds be collected?
Your recipient can collect the money from any of the following cash pickup partners in the Philippines:
- Available at any branch of Asia United Bank, CIS Bayad Center, LBC Express, M Lhuillier, or Palawan Pawnshops.
- Alternatively, funds can be collected at specific branches of Cavite United Rural Bank, Cebuana Lhuillier, or Rural Bank of Angeles.