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  2. Transfers

Transfers

Sending money General

  • How do I send money with Paysend?
  • How can I check if I can send money to a particular country?
  • How long does a transfer take?
  • How to check your transfer status on Paysend?
  • If there is an error when making a transfer
  • How can I repeat a transfer?
See all 11 articles

Transfer statuses

  • What does the 'Failed' status mean?
  • What does the 'Money sent' status mean?
  • What does the 'Awaiting pickup' status mean?
  • What does the 'Payment processed' status mean?
  • What does the 'Payment failed' status mean?
  • What does the 'Payment processing' status mean?

Sending a bank transfer

  • Transfers to bank accounts in South Africa
  • Transfers to bank accounts in South Korea
  • Transfers via UPI to Bank Accounts in India

Sending a card transfer

  • I couldn't confirm my transfer with 3DS
  • What cards can be used for transfers?
  • Can I use Apple/Google Pay to send a transfer?
  • Are there limits for sending a card transfer?

Sending a cash pickup transfer

  • Cash pickup in the Philippines
  • ID requirements for recipients of cash pickup transfers in Philippines
  • Cash pickup in Lebanon
  • Cash pickup via Uniteller (Mexico, Dominican Republic, Guatemala, Honduras, El Salvador)
  • Receiving cash via banks in Vietnam
  • Receiving cash via Vietcombank in Vietnam
See all 10 articles

Sending a wallet transfer

  • How to receive a first transfer via Weixin (WeChat) in China?
  • Transfers to Alipay in China
  • Common problems with transfers to Wallets and their solutions

Managing your recipients

  • How do I add or delete recipients?
  • How can I find my recipient's details?
  • I entered the wrong recipient's name

Mistakes and editing your transfer

  • I sent the wrong amount
  • I sent money to the wrong person
  • I enetered the wrong reference

Where is my money?

  • Why is my transfer taking so long?
  • Why does it say my transfer's complete when the money hasn't arrived yet?
  • What's a reference number/proof of delivery?
  • What is a proof of payment?

Cancellation and refunds

  • I've just made a transfer and want to cancel it
  • How long do refunds take?
  • How can I cancel a successful or processing transfer to card?
  • How can I cancel a successful or processing transfer to wallets?
  • How can I cancel a transfer to cash pickup?
  • How can I cancel a successful transfer to bank account?
See all 7 articles
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